Welcome - June 23, 2017   
Culture Survey
Survey Debrief
The Group
About Us


March 2015
The Patient Safety Group has now collected over 1,000,0000 Safety Culture Surveys since we began administering this important survey to assist hospitals, medical offices and nursing homes with improving their workplace culture.

January 2012
The Patient Safety Group has partnered with Synensis, formerly Healthcare Team Training (HTT) to provide a new product, the Patient Safety Culture Debrief. The debrief will be an in-depth analysis of a hospital's results, making connection between culture results and other organizational metrics and goals. HTT is a global provider of teamwork and communication training within healthcare- cultivating high performing teams, creating shared leadership and mutual trust – driving excellence across the organization.

January 2010
The Patient Safety Group is now offering the AHRQ Nursing Home Survey on Patient Safety Culture. The Agency for Healthcare Research and Quality (AHRQ) is the lead Federal agency charged with conducting and supporting research to improve patient safety and health care quality for all Americans. In response to nursing homes interested in a survey that focuses on patient safety culture in their facilities, AHRQ sponsored the development of the Nursing Home Survey on Patient Safety Culture. This new survey is designed specifically for nursing home providers and staff and asks for their opinions about the culture of patient safety in their nursing home.

August 2009
Patient Safety Group co-founder, Sorrel King, has published her book Josie's Story, through Grove/Atlantic Publishers of New York. In Josie's Story Sorrel writes about her daughter Josie, the medical errors that led to Josie's death, the family's struggles to deal with their grief, Sorrel's foray into the health care industry as a patient safety advocate, and the safety improvements that have come about in Josie's memory. For more information and where to purchase the book, go to: The Josie King Foundation site. Congratulations Sorrel!!!

February 2009
The article titled, "A Sharpened Focus on Change", written by PSG Executive Director, Jay King, was published in the January/February 2009 edition of the American Journal of Medical Quality. The article emphasizes the need for improved workplace culture in healthcare, and that everyone from bedside nurses, to physicians to hospital boards must contribute for change to be effective. The article is available through Sage Journals Online at: http://ajm.sagepub.com/content/vol24/issue1/. The American Journal of Medical Quality is a peer-reviewed journal presenting a forum for the exchange of ideas, strategies, and methods in the delivery and management of health care.

January 2009
The Patient Safety Group is now offering the AHRQ Medical Office Survey on Patient Safety Culture. The Agency for Healthcare Research and Quality (AHRQ) is the lead Federal agency charged with conducting and supporting research to improve patient safety and health care quality for all Americans. AHRQ’s goal is to support a culture of safety and quality improvement in the Nation’s healthcare system. This tool is designed to measure patient safety culture in an individual medical office by assessing the opinions of staff at all levels—from physicians to receptionists.

March 2008
PSG has upgraded its web-based AHRQ Culture Survey tool. The recently released AHRQ 2008 Comparative Database Report has been incorporated into the tool’s reporting capabilities. The 2008 database includes survey results from 519 hospitals and 160,000 hospital staff respondents. Hospitals now have the option to compare their results with the entire database (160,000 respondents) or with subsets of data including breakdowns by: bed size (50-99 beds, 200-299 beds, etc.), work area / unit (ICU, Pediatrics, etc.), staff position (physicians, nursing, etc.), teaching status, ownership and control, and interaction with patients. Read more...

October 2007
eCUSP is featured in Dr. Robert Wachter's latest book Understanding Patient Safety. Dr. Wachter is one of the world’s leaders in improving the quality and safety of health care. He is the author of "Internal Bleeding", edits the U.S. Government's two leading patient safety websites, and has received the nation's top award for his work. The eCUSP reference can be found on pages 243-244, in the chapter titled, "Organizing a Safety Program". eCUSP is used in the UCSF hospital where Dr. Wachter is Chief of the Medical Service and Chair of the Patient Safety Committee.

April 2007
The Patient Safety Group is now offering the AHRQ Hospital Survey on Patient Safety Culture. The Agency for Healthcare Research and Quality (AHRQ) is the lead Federal agency charged with conducting and supporting research to improve patient safety and health care quality for all Americans. AHRQ’s goal is to support a culture of safety and quality improvement in the Nation’s healthcare system.

October 2006
Remaking American Medicine is a four-part PBS series that explores the healthcare quality crisis and the innovative solutions being undertaken by providers, patients and their families to transform the care provided by the industry. The four programs air on PBS Thursdays, starting October 5 (check local listings). The first program, "Silent Killer" sets the stage for the issues that are explored throughout the series, and features Sorrel King and her safety advocacy.

March 2006
eCUSP is featured in the Joint Commission Journal on Quality and Patient Safety. The article titled, A Web-based Tool for the Comprehensive Unit-based Safety Program (CUSP) is available online. The Abstract Background states: An organization's ability to change is driven by its culture, which in turn has a significant impact on safety. The six-step Comprehensive Unit-Based Safety Program (CUSP) is intended to improve local culture and safety. A Web-based project management tool for CUSP was developed and then pilot tested at two hospitals.

December 2005
The Patient Safety Group and eCUSP are featured in a Hospital Peer Review article titled, Effective error reporting: Quality leaders share cutting-edge strategies. It’s not enough to identify adverse events — they must be analyzed. To view the article, go to the American Health Consultants website.

November 2005
Sorrel King was featured in the 2006 Institute of Healthcare Improvement's (IHI) Progress Report. Sorrel's work in patient safety, including that with The Patient Safety Group, was part of the report that included many stories of quality improvement. Titled, Saving Accounts, Stories of how health care organizations are saving time, resources, energy and patients’ lives.., IHI recaps a year in which more than half of American hospitals has joined its campaign to save 100,000 lives. Read the full Progress Report.

September 2005
A Safety Discussion: with Sir Liam Donaldson, Pauline Philip, Jay King, and Sorrel King; The Chief Medical Officer of the United Kingdom and the Chief Executive of the WHO's World Alliance for Patient Safety met with Patient Safety Group principals, Jay King and Sorrel King, at Johns Hopkins Hospital in Baltimore, Maryland. This is a multi-media article with video clips from the discussion.

July 2005
On July 29, 2005, President Bush signed into law, The Patient Safety Quality Improvement Act of 2005. Read the Joint Commission News Release.

This legislation will create a confidential, voluntary reporting system in which physicians, hospitals, and other health care providers can report information on errors to organizations known as Patient Safety Organizations (PSOs). It will allow PSOs to collect and analyze unique "patient safety data" and then provide feedback on patient safety improvement strategies and also provide that "patient safety data" will be confidential and legally protected.

May 2005
The Patient Safety Group is featured in this month's Health Data Management magazine. In their Special Report, titled Safety Innovators Put I.T. on the Line, eCUSP is mentioned as an example of how "four innovative provider organizations are using I.T. to change the way they provide care, enabling them to record, monitor, and anticipate and prevent medical errors.

April 2005
ASHRM (American Society for Healthcare Risk Management) has entered into co-marketing arrangement with the Patient Safety Group. Established in 1980, the American Society for Healthcare Risk Management is a personal membership group of the American Hospital Association with more than 4,600 members representing health care, insurance, law and other related professions. ASHRM initiatives focus on developing and implementing safe and effective patient care practices, the preservation of financial resources and the maintenance of safe working environments.

January 2005
The Patient Safety Group was featured in The Advisory Board's Clinical Strategy Watch, on January 27, 2005. The Advisory Board is a membership of 2,100 of the country's largest and most progressive health systems and medical centers. The Advisory Board provides best practices research and analysis to the health care industry, focusing on business strategy, operations and general management issues.

September 2004
Dr. Peter Pronovost received the 2004 John M. Eisenberg Patient Safety and Quality Award in the Research Achievement category. Sponsored by The National Quality Forum (NQF) and the Joint Commission on Accreditation of Healthcare Organizations, the Eisenberg Award is a prestigious accomplishment in the field of health care safety and quality. The Research Award honors "projects that involve the scholarly or scientific investigation of patient safety or new applications of quality measurement, reporting, or improvement." Read more...

August 2004
The American College of Physicians published its ACP Observer with a feature titled, To improve patient safety... and sidebar titled, Dispelling myths about error reporting systems. Dr. Lucian Leape is quoted as saying, "If a hospital has a real commitment to safety," he said, "it is going to get so much information that you don't need a reporting system. I can talk to any three nurses in a unit for an hour about what bothers them, and come out with a safety agenda that will keep me busy for a year." To understand an adverse event and prevent future problems, he said, requires analysis. "You have to examine, investigate and talk to people," he explained.